Chac Hal Al - Beach front

Dear Guest,

Thank you for booking our condo, it is a pleasure for us to welcome you. We are at your entire service to offer you an unforgettable stay.

Please take a look at the internal and co-ownership regulations below to make sure your stay is in the best possible condition.

- Optional - Air Conditioning:: We include electricity consumption in the rental price but air conditioning consumption is not included. Your air conditioning consumption will be charged at the end of your stay, for an amount of $5 Pesos per kWh (it is approximately $5 pesos per hour, and per air-conditioner). We will take a photo of the electricity meters upon your arrival and departure. If you use air conditioners, please set their temperature between 22°C and 25°C for optimal comfort. To avoid mold and condensation, please make sure all doors and windows are tightly closed when using air conditioners.

- Pool: Pool hours are from 08:00 am to 08:00 pm. Children must be under the strict supervision of an adult at all times. Do not use any glassware in or around the pool areas. No music player at the pool or beach without earphones. Eating or drinking is not permitted in the pool, and bringing glassware, alcohol or smoking is prohibited. When returning to the property, please do not sit on the sofas and chairs when wet or covered in sunscreen.

- Wet laundry: It is prohibited to hang towels, swimsuits, and other clothing on outdoor furniture. Please do not put wet laundry on indoor furniture, sofas, or chairs.

- Household linens: We like to provide our guests with linens and towels that are clean and in good condition. Please do not use the towels to remove makeup, sunscreen, or clean dirty items. The price per degraded towel is: 400 Pesos per beach towel, 300 Pesos per bath towel, 200 Pesos per towel, 100 Pesos per facial towel, $1,000 Pesos per King-size bedsheets, $800 Pesos per Queen-size bedsheets. Do not use bath towels for the pool or the beach, we provide you pool/beach towels.

- Music: Parties, events, and loud music are prohibited! Music is prohibited by the pool at all time, or in the property after 09:00 p.m.

- Kitchen: Do not leave hot pots or pans to cool directly on the kitchen granite, in the sink, on the tables, or on the dining room furniture. This could damage them and be expensive to replace. Please just let them cool on the baking tray or wooden boards. Locked Closets: It is strictly forbidden to try to open locked closets.

- Prohibitions: Smoking is not permitted inside the property. All drugs are prohibited! If there are odors, stains, burns, or any other suspicion that this prohibition has been violated, a fine of a minimum of $500 USD will be applied. The fine could be higher in the event of greater damage. - Property staff: During your stay, our maintenance technicians and property managers have the right to access for maintenance and repairs if necessary. Our professional team is always at your disposal and does its utmost to resolve as quickly as possible any breakdowns or damage that may occur during your stay. We thank you for your understanding and please remain courteous and respectful to staff.

- Maximum occupancy: The maximum occupancy of the property is 6 people, including children and infants. In case of exceeding the maximum occupancy, a fine of $300 USD will be applied, and may result in immediate eviction from the property by Chac Hal Al security, without refund of the rent.

** Optional Services**

- Air Conditioning: $5 Pesos (0.25 $ US) per kWh

- Golf Cart Rental: From 30 $ US (low season) to 50 $ US (high season)

- Private Chef: Rates based on services requested

- Massage: 40 $ US for 30 minutes, 60 $ US for 1 hour

- Private Airport/Property Transportation: From 100 $ US one-way

- Beach Club: Day Pass starting at $500 Pesos (25 $ US), or Membership with special rates available

- Gym: $1,200 Pesos (60 $ US), Unlimited access for 1 month

**Failure to comply with the above rules may result in fines and immediate eviction from the property, without refund of the stay.

Thank you for reading the rules carefully, We wish you a wonderful stay in Chac Hal Al, D-102